Case Studies

Some of our recent clients/projects.

New South Wales Health Infrastructure – South East Regional Hospital - Bega

Hospitech Facilities and Asset Management provided project management services with respect to equipment procurement for the new South East Regional Hospital in Bega.

Contracted by NSW Health Infrastructure, but working in close collaboration with New South Wales Health, Hospitech was responsible for all aspects of procurement including planning, specification development, assessment of suitability and cost of products (including items on existing NSW Health contracts), document preparation including proforma purchase order, installation, commissioning and training planning. The project also involved chairing a number of specialist clinical user group meetings to engage users in the choice and selection of medical and dental equipment, especially more specialist or complex items. In total 520 unique procurement packages resulted covering 36,900 individual items. Also, existing items at the old hospital were catalogued, reviewed for condition and a list of transfer items developed using a risk based algorithm.

The National Technical Manager and his team assisted with development of the technical specifications and engineering documents for tender phases. Tender responses were evaluated for best “fit for purpose” products based on specifications developed. Full life cycle costs were used when performing financial comparisons. Detailed documentation and proforma information was provided to NSW Healthshare who physically placed the purchase orders based on the documentation provided. Full project financial tracking was provided by CTG throughout the project that spanned approximately 12 months.

Hospitech delivered all items under the tight $16M budget on time.

case study south east regional hospital bega

FF&E Services for South East Regional Hospital
Hospitech was engaged to provide a range of FF&E planning, engineering and procurement functions in support of the South East Regional Hospital, (NSW) development.


Department of Health and Human Services Victoria – Royal Children’s Hospital - Melbourne

Hospitech Facilities and Asset Management was engaged by the Department of Health and Human Services Victoria from the early planning stages of the new Royal Children’s Hospital to provide equipment planning services including recommendations of type and quantity. As part of this planning functional and engineering specifications were developed which were used as part of the Public Private Partnership tender process.

Cabrini Technology Group provided a team of four engineers ramping up and down to deliver these services over the life of the contract from 2005 to 2012. Our task was to ensure that the fit out of the new 350 Bed tertiary paediatric hospital was ‘best of breed’ based on world standards and to build in ‘future proofing’ A budget of $70 million was allocated for FF&E which fell under the main project budget of 1.3 Billion. Some key tasks Hospitech performed under this contract were:

  • Review of the equipment master procurement plan and provide recommendations.
  • Complete physical equipment Audits for Hospital and Research Precedence
  • Development of equipment documentation and engineering requirements for the Tender phases
  • Evaluation of tender responses and recommendations
  • Development of Room Data Sheets and
  • Development of equipment specifications
  • General advice and consulting with clinical users groups
  • Equipment list development, including transfer equipment & budgeting
case study royal childrens hospital melbourne

FF&E Consulting Services for the Royal Children’s Hospital – Melbourne
Hospitech was engaged to provide a range of FF&E planning, engineering functions in support of the Royal Children’s Hospital development in Melbourne.


Department of Health and Human Services Victoria – Box Hill Hospital

Hospitech Facilities and Asset Management provided procurement services to the Department of Health and Human Services to as part of the overall new hospital $447M redevelopment. Hospitech provided a number of full time resources to the procurement team over the course of the project to provide the following services:

  • Medical Equipment Technical specification development
  • Engineering and subject matter expert consulting for the design and selection of equipment for the Central Sterile Supply Department
  • Technical consultation on complex networked medical systems
  • Tender assessments including whole of life cost analysis
  • Negotiations on behalf of the Department with prospective vendors during Best and Final Offer (BAFO) stages
  • Specialist advice and consulting on interoperability and interconnectivity of networked medical equipment

In addition Hospitech provided a number of staff during the commissioning phase. The Hospitech team was active on site for almost six months pre-opening to receive, assemble, catalogue and test the new medical equipment. The equipment was then placed in the specific room or location as per the master equipment list.

The project was delivered ahead of time and a number of cost savings were made that enabled the scope of the redevelopment to be extended significantly.

case study box hill hospital

FF&E procurement services for Box Hill Hospital in Victoria
Hospitech was engaged to provide a range of FF&E procurement functions in support of the new Box Hill Hospital, (Vic) development.


Department of Health and Human Services Victoria – Albury Wodonga Regional Cancer Centre

Hospitech Facilities and Asset Management provided procurement services from early planning through to final commissioning and placement. This included relocation and replacement of major equipment items such as Linear Accelerators and planning CT scanner. Specific services provided include:

  • Development of a complete room by room equipment inventory including furniture, fittings and medical equipment, based on the Australasian Health Facilities Guidelines
  • Consult with various user groups, architects and stakeholders to refine the list to meet specific needs
  • Fully cost the planned equipment list and ensure that it was within allocated budget
  • Medical Equipment Technical specification development
  • Planning of order sequence to ensure alignment with completion of the building
  • Preparation of procurement documentation and proformas to enable ordering
  • Manage commissioning and installation
  • Placement of portable furniture, fittings and equipment at final location
case study albury wodonga regional cancer centre

FF&E Procurement services for Albury Wodonga Regional Cancer Centre in NSW
Hospitech was engaged to provide a range of FF&E procurement functions in support of the new Albury Wodonga Regional Cancer Centre in New South Wales.


FF&E Consulting Project - Aged Care - Victoria, Australia

As part of a redevelopment project, Hospitech was tasked with facilitating the procurement of FF&E for group 2 and 3 items valued at over $1.5m for our client, an Aged Care Facility. The asset list largely comprised medical devices and furniture items. Hospitech consultants, dealing directly with the CEO, board members and the project team, were responsible for created and managing the FF&E schedule, chairing selection meetings, sourcing and presenting product information and quotations in line with user and architect preferences and requirements. Hospitech engaged in negotiations with suppliers in order to achieve the best outcomes for the client whilst minimising costs.

Hospitech maintained the FF&E register, cost register and change register and provided regular reporting on such registers to the CEO, board and project team. Hospitech procured all selected items and managed the logistics tasks including scheduling deliveries and physically placing the items in accordance with the architect’s design. Hospitech asset tagged all group 2 & 3 items and provided this detail to the hospital in the form of an asset register. The project was successfully delivered within budget.


Audit of Essential Services Maintenance Records - Victoria, Australia

This project required our specialist technical consultant to audit a large rural hospital’s Essential Services Maintenance records in preparation for the hospital’s impending Essential Safety Measures audit.

All service records were audited to ensure maintenance of essential safety plant and equipment was completed, documented and compliant with respect to regulatory standards.


Facilities Management Services - Australia

Over a 5+ year period, Hospitech provided ongoing Facilities Management services and specialist advice to our client which consisted of six hospitals in Victoria and two in New South Wales. During this time, some Hospitech Facilities Managers were based onsite at the hospitals. These Facilities Managers conducted regular visits to sites within the network whilst liaising with CEOs and Facilities Managers, reporting on the Hospital’s performance and compliance with respect to ongoing maintenance schedules.

Hospitech’s ServiceManager software was utilised to schedule, document and report on the preventative and corrective maintenance activities across all of the client’s sites. Our Facilities Managers used Hospitech’s proprietary benchmarking and productivity tools to monitor and report on the performance of the maintenance departments at each hospital site. Application of this tool helps managers identify and address both individual and collective performance gaps.

Throughout the course of the contract, our Facilities Managers conducted regular building audits, fabric inspections and inspections of Essential Safety Measures service records.